The Most Common Questions
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Still Have Questions
Tell us your stack and first use case. We will map a safe path to value you can defend.
01QUESTION-01
What is agentic AI in a SOC
Agentic AI runs goal directed workflows. It gathers context, tests simple hypotheses, proposes next steps, and documents everything so analysts can decide fast with full control.
02QUESTION-02
Do we need to rip and replace our tools
No. AgentiXCyber upgrades what you have. We integrate with your SIEM, SOAR, EDR, identity, cloud, ticketing and chat.
03QUESTION-03
How do we start
Pick one incident type. Agree one or two success metrics. Run a focused pilot for four to eight weeks. Prove value, then scale.
04QUESTION-04
What stacks do you support
Common SIEM and log platforms, EDR and identity providers, cloud and network telemetry, mail security, case tools, data lakes.
01QUESTION-01
What is the difference between AI SIEM and SOAR automation
AI SIEM improves signal quality with correlation, enrichment and scoring. SOAR turns decisions into short readable playbooks with human gates and clear logs.
02QUESTION-02
Where does Threat Intelligence Fusion fit
We curate sources, map indicators and behaviours to your assets, then trigger the right playbook with evidence attached.
03QUESTION-03
What is SOC augmentation
Agent crews fetch context, check baselines and draft notes or messages. Analysts stay in charge and move faster.
04QUESTION-04
Will analysts lose control
No. Sensitive actions always wait for approval. Analysts can accept, edit or ignore suggestions. Every step is logged.
01QUESTION-01
Can we run it on prem
Yes. Private cloud and on prem are supported with clear identity and network patterns.
02QUESTION-02
Do you support air gapped sites
Yes. Offline update paths with signed bundles, mirrored registries and documented change control.
03QUESTION-03
Where does our data live
In your boundary. No silent egress. Keys are yours in KMS or HSM.
04QUESTION-04
Can you meet data residency rules
Yes. We deploy within your region and design for local storage and processing.
01QUESTION-01
How do you protect credentials and secrets
Least privilege by default, short lived access, secrets in your vault or KMS, full audit of changes.
02QUESTION-02
What about encryption
Encryption in transit and at rest. Customer managed keys with rotation you control.
03QUESTION-03
How is access controlled
Role based access with minimal roles. Admin actions are recorded. Break glass paths are short and visible.
04QUESTION-04
Can we see why the system suggested an action
Yes. Suggestions include a short plain language reason with links to evidence.
01QUESTION-01
How do integrations work
We use documented connectors and your APIs. We validate in the pilot and harden before scale.
02QUESTION-02
Can we bring our own scripts
Yes. We wrap scripts as reusable actions with guardrails, approvals and logs.
03QUESTION-03
How do updates work in restricted networks
Private cloud and on prem follow your change window. Air gapped uses signed offline bundles with checksums.
04QUESTION-04
Can we export our data and configs
Yes. You own your data, playbooks and rules. We provide exports and as built docs.
01QUESTION-01
What does support look like
Email and ticket support with agreed SLAs, access to runbooks and scheduled reviews. We can work with your MSP or MSSP.
02QUESTION-02
How do we keep playbooks current
Quarterly reviews with outcome data. Small edits, fast approvals, no drama.
03QUESTION-03
What training do you provide
Role based training for analysts, managers and platform teams. Materials you can reuse for onboarding.
04QUESTION-04
What happens if a step fails mid run
The run stops safe, shows the error and points to rollback or the next manual step.
01QUESTION-01
Which metrics should we track
Mean time to acknowledge, mean time to respond, false positive rate, cases per analyst, post incident report time, audit prep time per case.
02QUESTION-02
How fast do results show up
Most teams see changes in week one of the pilot on the chosen incident type. We measure and share evidence as we go.
03QUESTION-03
How do you prevent noise from intel feeds
Matching is tied to your assets and recent activity. Rules are readable and tuned to your risk model.
04QUESTION-04
How do we know automation is safe
Human gates on sensitive steps, clear rollback, rate limits on broad actions and full logs.
01QUESTION-01
Do you have fixed pricing
We publish starting tiers for planning. Final pricing depends on sources, data volume, deployment model and support needs.
02QUESTION-02
What is in a pilot
One incident type, agreed connectors, tuned correlation and scoring, one or two playbooks with approvals, a results report with next steps.
03QUESTION-03
Who owns the IP
You own your data, playbooks and configurations. We provide patterns and code you can maintain.
04QUESTION-04
Can we start small and expand later
Yes. That is the approach we recommend. Prove value on one use case then roll out.
01QUESTION-01
How does AgentiXCyber relate to CiBRAI
AgentiXCyber is the agentic AI platform inside the CiBRAI family. The brands stay distinct so buyers find what they need fast. The tech stays consistent across deployments.
02QUESTION-02
Where are you based
Founded in 2024 in Sydney with global delivery through partners. Local hosting and on site options available.