Privacy Policy

Effective Date: 13 June 2025
Last Updated: 13 June 2025

1. Introduction

AgentiXCyber Pty Ltd (“AgentiXCyber,” “we,” “our,” or “us”) is committed to protecting the privacy of individuals and ensuring the security of personal information we handle. This Privacy Policy outlines how we collect, use, disclose, and manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Scope

This policy applies to all personal information collected, used, disclosed, and stored by AgentiXCyber in the course of our business activities, including but not limited to:

• Clients and prospective clients
• Website visitors
• Job applicants
• Business partners and vendors

3. What is Personal Information?

Personal information refers to information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether recorded in a material form or not.

4. Types of Personal Information Collected

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address.
• Professional Information: Job title, employer, industry.
• Technical Information: IP address, browser type, operating system, device identifiers.
• Usage Data: Information about how you use our website and services.
• Financial Information: Billing details, payment information.
• Sensitive Information: Only with consent or as required by law, such as information related to racial or ethnic origin, political opinions, religious beliefs, or health information.

5. How We Collect Personal Information

We collect personal information through various means, including:

• Direct Collection: When you provide information to us directly, such as when you contact us, register for our services, or apply for a job.
• Automated Collection: Through the use of cookies and other tracking technologies on our website.
• Third Parties: From third-party sources, such as business partners, service providers, or publicly available sources.

6. Purpose of Collection

We collect personal information for purposes including:

• Providing and managing our products and services.
• Communicating with clients and stakeholders.
• Marketing and promotional activities.
• Conducting research and development.
• Complying with legal and regulatory obligations.
• Recruiting and managing employees and contractors.

7. Use and Disclosure of Personal Information

We use and disclose personal information for the purposes for which it was collected, and for related purposes that you would reasonably expect, including:

• To service providers and partners who assist us in delivering our services.
• To comply with legal obligations or respond to lawful requests from government authorities.
• In the event of a merger, acquisition, or sale of assets, where personal information may be transferred as part of the transaction.

We do not sell personal information to third parties.

8. Cross-Border Disclosure

Given our international client base, personal information may be disclosed to recipients outside Australia, including in countries where our service providers or partners are located. We take reasonable steps to ensure that overseas recipients handle personal information in accordance with the APPs.

9. Data Security

We implement appropriate technical and organizational measures to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These measures include:

• Secure data storage and encryption.
• Access controls and authentication protocols.
• Regular security assessments and audits.

10. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if you believe the information is inaccurate, outdated, incomplete, or misleading. To make such a request, please contact us using the details provided below.

11. Anonymity and Pseudonymity

Where practicable, you may choose to interact with us anonymously or using a pseudonym. However, in some cases, we may be unable to provide certain services or respond to inquiries without your identifying information.

12. Complaints and Inquiries

If you have any concerns or complaints about how we handle your personal information, please contact us using the details below. We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: 1300 363 992
Mail: GPO Box 5218, Sydney NSW 2001, Australia

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with the effective date.

14. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact:

Privacy Officer
AgentiXCyber Pty Ltd
Email: support@agentixcyber.com